| Applies To | |||
| Product(s): | promis.e V8i, Bentley Substation | ||
| Version(s): | 08.11.12.18 | ||
| Environment: | N/A | ||
| Area: | promis.e Functionality | ||
| Subarea: | N/A | ||
| Original Author: | Matt_P, Bentley Technical Support Group | ||
Problem Description
Elements, often a symbol or what remains of a symbol, cannot be selected for manipulation or deleted. Error messages may display when these elements are right clicked.
Reason
The software programmatically protects certain symbol elements such as text to prevent inadvertant manipulation. The protection goes beyond locked levels. When elements are dropped from the symbol using Drop Element (generally not recommended) or the deletion of a symbol is somehow incomplete, the protection often persists.
Steps to Resolve
Option 1
Open the problem project page.
Select [[Validate Page]].
- Choose "Yes" if a "A symbol is on drawing, but not in database...Do you want to delete the error item?" prompt appears.
Option 2
Open the problem project page.
Select the Place Fence tool from the main Tasks (keyboard shortcut is 2 1)
Draw the fence around the remnants.
Select the Delete Fence Contents tool (keyboard shortcut is 2 4).
Left click on the drawing area to Accept
Option 3 (if using promis•e Standalone or Bentley Substation)
Open the problem project page.
Select Utilities > Key-in.
Key in "MDL UNLOAD ECTECAD" to unload promis•e / Substation.
Unlock all levels.
Delete the remnants.
Restart the software.
Option 4 (If using promis•e as an addon to PowerDraft, MicroStation, or AutoCAD)
Close promis•e,
Start plain PowerDraft or MicroStation or AutoCAD as the case may be.
Open the .DGN or .DWG file for the page.
Unlock all levels/layers.
Delete the remnants.
Close the application.
See Also
[[SELECTsupport TechNotes and FAQs]]